Friday, February 22, 2019

Preparing for Employment in the Travel and Tourism Industry Essay

A)* Identifying customers nurse1. There should be a staffing plan for any(prenominal) company2. When a nullity arises for whatever reason, the impact of the va put upcy should be considered against the staffing plan.3. There whitethorn be an opportunity to move staff into different positions better fitted to company contends4. or so cartridge holders study restructuring takes place with let out a va stackcy having arisen, due to changes in the business or economic circumstances of the company, for guinea pig a takeover of an some other company or a major economic d deportturn.* Job descriptionsA stock description is a cosmopolitan statement explaining the purpose, duties and responsibilities of a seam. It should onlyow in the following-1. Job title and discussion section2. Job purpose- the main duties of the role3. Responsibilities to whom the contemplate holder is responsible, and all the responsibilities of the suffer4. Physical conditions where the work is pe rformed, the hours, any hazards or special conditions5. Social conditions in teams, with client, or alone6. Economic conditions salary range, commissions, bon personas, pension, sick pay7. Prospects for progress and leading.8. Date it was written this is important because duties and responsibilities may change over times.* soulfulness specificationsA person specification is use to match the right person to the farm out. It describes a desirable own(prenominal) attributes of the concern holders. It is unremarkably based on a seven-point plan which overwhelms-1. Physical pay-up does the suppose require any special physical characteristics such(prenominal) as strength, impregnable eyesight or height?2. Attainments what type of gentility is indispensablenessed? What special occupational bed or training is required?3. Intelligence how much general word should be evident?4. Special aptitudes is a skill in opus or drawing needed? Does the appli stinkert need o be re liable or hard working?5. Circumstances does the appli after partt need o be mobile? Does he or she create to impress away from home?6. Interests* AdvertisingAdvertising is used to demote suitable candidates. There argon galore(postnominal) possible locations for placing advertizingising. The most important shape is reaching the right people, but cost essential in any case be taken into account. The following could be used 1. Job centre usually used to recruit unskilled or semi-skilled staff. As the department for training and art provides the service which is free. Job centres leave behind besides pre- consultation for the company.2. press local anaesthetic press is ideal for local companies3. Radio frequently used for recruitment more suitable for local jobs.4. Milk round- companies visit universities look for for suitable graduated applicants.5. Internet on their own websites or by specia distinguish recruitment sites.6. Recruitment agencies general or spec ia discover. There atomic number 18 specialist travel and tourism agencies. To fill a permanent position, the chest charges a percentage of the annual salary for the post, so they atomic number 18 expensive.* RoadshowsWhen companies ravish their recruitment team to venues in major cities to undertake a recruitment drive and it is ofttimes songed a roadshow. They advertise their presence locally and potence applicant turn up and control out slightly course opportunities with that company. The milk round is a particular type of roadshows when companies travel to universities in an attempt to recruit students who atomic number 18 about(predicate) to graduate.* Recruitment agenciesThere atomic number 18 organisations who earn their income by charging a fee to companies for undertaking their recruitment for them. some ar specialist companies. An example of a recruitment agency specialising in travel and tourism is Holiday Resort Jobs, and they nonplus an online resort jobs directory.* Short-listing applicationsThe sign methods of survival involve comparing applications to the job specification and person specification. A list of essential criteria may be used, which pull up stakes result in many applications being rejected by the organisation.At Canvas Holi long time an query checklist is used to help decide who should be short listed. Essential recruitments include availability, a bank account, and sleep together (which should involve working with the public), experience of abroad travel or camping. Desirable recruitments include a voice communication and experience of working with children.* Tele forebode, group and individual interviews* Psychometric testingThese are used to test ability or personality. They usually take the form of reasonably lengthy head teachernaires and the respondent is judged as suitable for a position or not depending on the resolutions given. The tests are used to support other selection methods rather than as a selection tool that stands alone.* Offer of employmentIf a person is successful at interview then they can expect to incur a earn which constitutes an convolution of employment. This is followed by a press which lays out the terms and conditions of employment and it volition include expatiate such as-1. hours of work2. location3. hold out and conclusion times/shift times4. holiday entitlement5. rate of pay* ContractsA contract is an exchange of promises between two or more parties to do, or pause from doing, an act, which resulting contract is enforceable in a court of law. It is a stick legal agreement. The contract lays out the terms and conditions of employment and it will include details such as-1. hours of work2. location3. start and finish times/shift times4. holiday entitlement5. rate of pay* stimulus generalizationB) From the prospective of the application, include a description of the different stages including-* Researching opportunities in front a person applie s for a job they ready to lift out enquiry to find suitable jobs to go through for and can find jobs in these sources which are as follows-1. Newspaper (local and national)2. cover magazines such as prompt Trade Gazette and Travel weekly, lei certain opportunities and caterer online3. Careers specialists4. Recruitment agencies5. ships company websites* Producing a CV platform vitae literally pith an account of your life, it is a summary of your own work experience, rearing and skills. The purpose of a CV is to bring a person to the management of an employer and get them to the interview stage.E realones CV should be constantly updated, and although you will keep a basic CV on file you should adapt it to fit the particular requirements of each job you draw and quarter for. Of altering the emphasis of the CV to make the relevant points stand out.Your CV should include* ain information* Work tale* schooling* Skills* References personalised informationGive your list, ad dress up, call off numbers and e-mail address. There is no need to give your gender, marital status or number of children, if any. No need to mention your age either, but if you are young it is a good idea to put your date of yield as in that location may be jobs you are not bailable for because of you age.Work biographyThis is where you list all your employment, starting with you occurrent or latest job. If you confound never has a job, include any periods of work experience or voluntary work you bugger off done. For each job give the job title, the name of the company and what it does, if it is not well loven. Add a list of your responsibilities in that position, list them too.EducationList your qualifications. As with work history, start with your most recent qualification or course. Include give lessonss from secondary onwards. Do not include GCSEs below C grade. Writer the name of the college/ instill and against it the qualifications you achieved there.SkillsList a ny other skills you baffle. Examples include languages, with an indication of your level, driving, licence, and first-aid certificate or lifeguard qualifications. Include your key skills and IT qualifications here too. For IT, say which software packages you can use.ReferencesIt is usual to include the name and addresses of two referees. iodine mustiness be an employer or tutor. Alternatively, you can state that referees are open on implore this gives you time to gestate referees for permission to give their tinct details.ProfileSome people choose to start their CV with a brief personal profile. It sums up your skills and experience and gives the employer an instant idea of whether you are suitable for the post. It can easily be adapted to fit a particular post.* big enquiriesLetters of application may be speculative- this means a letter is sent even if you dont know whether a job vacancy exists.* Responding to advertisementsWhen you are writing a response to a job advert, y ou must always remember to make indisputable you say which advert you saw the job. Highlight your skills, qualities and qualifications that match job.* Preparing for interview* move preparationsThe individual has to urinate their interview clothes the night before. They alike have to mark for the question that might be asked from them about the company, why they would equivalent the job? They also need to investigate their journey, the time it will take to arrive at the place where the interview is being held.The individual must also research about the company for example products and services.* Tele call up m intercommunicate pieceTelephone interviews are very(prenominal) common, they are less time consuming. The sound interviewee can manufacture an impression of themselves to the other person that is interviewing them on the other end of the phone ( reverberate interview)1. Here are a few tips to bone you for the duration of your telephone interview* Stand up-good body language will affect your utter* Use appropriate language, not slang* precede yourself* End the call properly2. When you are specking -* Use your voice to make a good impression* throw sure points are expel over the phone* Attending interview* Personal presentationThe dress code is very important you have to look smart for all of your job interviews take in sure that all of your clothes are clear, sheepcote free and your property are polished. Make sure you are sporting and well groomed.* communicate a positive image and attitudeMake sure that you are friendly at the interview, always make sure that you engage very good eye contact with your individual also have to make sure they know their information from the interviewer about the company. constantly remember to be confident* Body languagePay vigilance to your body language during the interview, make sure that you appear relaxed not stressed.* Responding to and asking questionsQuestions are often asked about instances wh ere you are able to demonstrate your skills prepare example of questions that may be asked in the real interview.* Time managementAlways be punctual and on time for all of your job interviews. To save time work out your journey route a few days in advanced for your interview and pre-buy coach/train tickets before your interview day.* EvaluationYou may have to apply for many jobs before you nail an offer for employment. Some companies will offer you feedback. If you receive good feedback you have shown your strengths to the interviewer in order to obtain your ideal job If the feedback from the interviewer is bad, then they will notify you about weaknesses for the interview that took place. After this procedure, you need to reflect on these weaknesses and make sure that you turn these weaknesses into strengths* Responding to job offersIf you are offered a job, and you privation to accept it, you may receive and accept the offer by telephone but make sure that you formally accept the job offer in writing.* ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tutor. Alternatively, you can state that referees are available on request this gives you time to ask referees for permission to give their contact details.trade union movement 3B (M2)* Researching opportunitiesBefore a person applies for a job they have to carry out research to find suitable jobs to apply for and can find jobs in these sources which are as follows-1. Newspaper (local and national)2. Trade magazines such as Travel Trade Gazette and Travel weekly, leisure opportunities and caterer online3. Careers specialists4. Recruitment agencies5. Company websites* Producing a CVCurriculum vitae literally means an account of your life, it is a summary of your work experience, education and skills. The purpose of your CV is to bring you to the attention of an employer and get you to the interview stage.A persons CV should be constantly updated, and although y ou will keep a basic CV on file you should adapt it to fit the particular requirements of each job you apply for. Of altering the emphasis of the CV to make the relevant points stand out.Your CV should include* Personal information* Work history* Education* Skills* ReferencesPersonal informationGive your name, address, telephone numbers and e-mail address. There is no need to give your gender, marital status or number of children, if any. No need to mention your age either, but if you are young it is a good idea to put your date of birth as there may be jobs you are not eligible for because of you age.Work historyThis is where you list all your employment, starting with you current or latest job. If you have never has a job, include any periods of work experience or voluntary work you have done. For each job give the job title, the name of the company and what it does, if it is not well known. Add a list of your responsibilities in that position, list them too.EducationList your qua lifications. As with work history, start with your most recent qualification or course. Include schools from secondary onwards. Do not include GCSEs below C grade. Writer the name of the college/ school and against it the qualifications you achieved there.SkillsList any other skills you have. Examples include languages, with an indication of your level, driving, licence, and first-aid certificate or lifeguard qualifications. Include your key skills and IT qualifications here too. For IT, and you should also talk about which software packages you can use.ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tutor. Alternatively, you can state that referees are available on request this gives you time to ask referees for permission to give their contact details.ProfileSome people choose to start their CV with a brief personal profile. It sums up your skills and experience and gives the employer an instant idea of whether you are suitable for the post. It can easily be adapted to fit a particular post.* Speculative enquiriesLetters of application may be speculative- this means a letter is sent even if you dont know whether a job vacancy exists.* Responding to advertisementsWhen you are writing a response to a job advert, you must always remember to make sure you say which advert you saw the job. Highlight your skills, qualities and qualifications that match job.* Preparing for interview* Advanced preparationsThe individual has to prepare their interview clothes the night before. They also have to prepare for the question that might be asked from them about the company, why they would like the job? They also need to research their journey, the time it will take to arrive at the place where the interview is being held.The individual must also research about the company for example products and services.* Telephone screeningTelephone interviews are very common, they are less time consuming. The telephone interviewee can create an impression of themselves to the other person that is interviewing them on the other end of the phone (telephone interview)1. Here are a few tips to prepare you for the duration of your telephone interview* Stand up-good body language will affect your voice* Use appropriate language, not slang* Introduce yourself* End the call properly2. When you are specking -* Use your voice to make a good impression* Make sure points are clear over the phone* Attending interview* Personal presentationThe dress code is very important you have to look smart for all of your job interviewsMake sure that all of your clothes are clear, crease free and your shoes are polished. Make sure you are clean and well groomed.* Projecting a positive image and attitudeMake sure that you are friendly at the interview, always make sure that you engage very good eye contact with your individual also have to make sure they know their information from the interviewer about the company. Always remember to be confident* Body languagePay attention to your body language during the interview, make sure that you appear relaxed not stressed.* Responding to and asking questionsQuestions are often asked about instances where you are able to demonstrate your skills prepare example of questions that may be asked in the real interview.* Time managementAlways be punctual and on time for all of your job interviews. To save time work out your journey route a few days in advanced for your interview and pre-buy coach/train tickets before your interview day.* EvaluationYou may have to apply for many jobs before you receive an offer for employment. Some companies will offer you feedback. If you receive good feedback you have shown your strengths to the interviewer in order to obtain your ideal job If the feedback from the interviewer is bad, then they will notify you about weaknesses for the interview that took place. After this procedure, you need to reflect on these weaknesses and make sure that you tu rn these weaknesses into strengthsTask 3b (M2) use the guideline you produced in task 3b (a) as the basis for a critical assessment of your personal performance when applying for work and for attending an interview.Research opportunitiesBefore a person applies for a job they have to carry out research to find suitable jobs to apply for and I did the same affaire to find the right job for me. Ways to find cabin conclave jobs are as follows-1. Newspaper (local and national)2. Trade magazines such as Travel Trade Gazette and Travel weekly, leisure opportunities and caterer online3. Careers specialists4. Recruitment agencies5. Company websitesFor my research opportunities I used the Virgin Atlantic and the cabin crew careers website to find out about the company and to get detailed information of what and what not Virgin Atlantic provides to their member of staff. Also to get information about what they want in their staff and what the roles and responsibilities of cabin crew when wo rking with such a big company like Virgin Atlantic.Producing your CVCurriculum vitae literally means an account of your life, it is a summary of your work experience, education and skills. The purpose of your CV is to bring you to the attention of an employer and get you to the interview stage.I updated my CV before the day of interview so that whatever I have gained so for which I have forgotten to put prevail over could be updated and to also show how much experience I have gained.Your CV should include* Personal information* Work history* Education* Skills* ReferencesPersonal informationIn personal information sector I have put down my name, address, telephone numbers and e-mail address. I have not put down my gender, marital status, because there is no need for me to put it down in a CV. I also dont have to mention my age, but sometimes you are young it is a good idea to put your date of birth as there may be jobs you are not eligible for because of you age.Work historyThis is where I have listed all my employment, starting with my current or latest job. This includes all the work experience I have done. For each job I have given the job title, the name of the company and what it does, if it is not well known. I also have added a list of my responsibilities in that position.EducationI have listed all my qualifications. head start with my most recent qualification or the course I am doing. I have also talked about my secondary school education onwards. I have not include my GCSEs below C grade. I have also put down the name of the college/ school and against it the qualifications I have achieved there.SkillsI have listed all the other skills I have other than my education. Examples include languages, with an indication of my level. I have also included my key skills and IT qualifications too. For IT, I have motioned about the software packages I can use.ReferencesIt is usual to include the name and addresses of two referees. One must be an employer or tut or. In my CV have put down that the referees will be available on request this will gives me time to ask referees for permission to give their contact details.

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